RCN Informative - RCN Is The Worst Company With The Most Horrible Customer Service
CHICAGO, ILLINOIS -- I can't find anything good to say about them. From the first experience with the tech who wanted to drill a hole in my brick wall for a house that was already wired for cable to the constantly-changing billing rates. To the customer service people who lie and don't do what they tell you they will do, to their system that sometimes just plain doesn't register payments you can prove you made, to idiot techs who can't explain how to connect their boxes to Tivo. Run away and choose anyone else.