Semper Fido Dog Grooming Complaint - Do Not Use This Dog Groomer
ELIZABETHTOWN, PENNSYLVANIA -- I found this dog groomer by chance and since they had extended hours I decided to give them a try. On my first appointment I had to have my BF and son drop my dog off. They told me the person working there was rude to them, but I shrugged it off. No big problems w/first appointment. When I went to pick my dog up (after a 4 hour appointment) I made a 6 week follow-up appointment and left after leaving a HUGE tip. One week prior to my 6 wk appointment I called because I noticed that the appointment card was incorrect. The woman "did me a favor and squeezed me in". I took my dog to the rescheduled appointment and asked her when I could pick him up. She said "4 hours". I kinda balked at the amount of time (My dog is only about 10 lbs, and was shaven down at prior appointment., only needed face cleaned up). She got kinda snippy w/me so I said "fine, I'll be back in 4 hours".
I didn't even make it to my car and this woman comes running out of her shop w/my dog, throws him in my arms, and says, "You better take him, I don't need your attitude". I replied, "Let's see, your staff messed my appt up, it's gonna take you 4 hours to clean the face of a Shih Tzu up, you have so little class that you would do this in front of a bunch of strangers, and I have an attitude?"
Don't bother using this person or her grooming service. She wasn't that great anyway.