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Verizon Complaint - Verizon Fios TV Promo A Ripoff - Verizon Fios Bundle Package, Phone And High Speed
Verizon Fios Bundle Package, Phone And High Speed - Complaint
BEAVERTON, OREGON -- Verizon Fios bundle package in Oregon promises free 19 inch HDTV flat screen OR a gift card for $200.00 to Best Buy to sign a bundle package contract with Verizon for 2 years costing consumers approximately $5000.00 in service fees and taxes over that 24 month period!. They lied to customers in Oregon and promised this promotion and now are telling us customers that the State of Oregon is ineligible for this promotion and we will not receive the TV or gift card we were promised when we signed up for their bundle package.. This is the biggest RIPOFF ever- they do not return calls from their “Elite Team” handling the Fios promos and complaints- they are rude and dishonest. We asked that they terminate the Fios contract free of any early termination fees which is $199.00 and they refused.
Verizon totally scammed Oregonians-among the State of Washington and possibly other consumers in other States over this free TV promo!
Verizon totally scammed Oregonians-among the State of Washington and possibly other consumers in other States over this free TV promo!
Comments:
Posted by PMS on 2008-04-09:
The consumerists suggests
"If you're a Verizon customer who is running into problems getting your TV, we suggest you contact your state's Attorney General and submit a formal complaint. If enough consumers complain, the AG's office may get involved and Verizon will have to "take it seriously.""
"If you're a Verizon customer who is running into problems getting your TV, we suggest you contact your state's Attorney General and submit a formal complaint. If enough consumers complain, the AG's office may get involved and Verizon will have to "take it seriously.""
Posted by PassingBy on 2008-04-10:
There are hundreds of complaints in many forums about this. It's got to be the most screwed up promotion ever run. People are told the letter is mailed out 2-3 weeks after install but it arrives maybe a month later. Then it takes 6-8 weeks (hopefully) for the TV to arrive. Even though the promotion stated a Sharp LCD many are reporting getting a Magnavox instead. One complainer wrote that the TV was delivered to an old address and the residents there said they never received it. Verizon refuses to make good because the TV was delivered and signed for.
Posted by Alain on 2008-04-24:
God, I've been reading these reviews and even had some neighbors warn me about Verizon. This is one REALLY lousy corporation!
Posted by valmetic on 2008-05-14:
I am a New Jersey customer who signed up for the Triple Verizon Fios bundle and as many others qualified for the 19" Sharp HDTV. I signed up mid-February and after many long wait times and phone conversations with Verizon's Promotion and Billing Department I have gotten no where. I also filled a complaint with the BBB which also did not get me any further along.
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