American Express Complaint - Forcing Identification Documents!
When I turned 18 my parents encouraged me to get a credit card in my own name with a very low limit. I work part time and paid on time, using this card only once in a while. I have taken a financial literacy class and know how important this is.
I'm going to college in the Fall and wanted an American Express card which I applied for and received. Within a few days, I received a phone call from them and was really suspicious because they wanted to much identification from me, so much so as to commit fraud themselves!
I told my mom and dad about this and they told me to *call them* to make sure it wasn't a scam. It is not! I have had to fax my driver's license, social security card, bank statement, passport, a copy of my most recent checking account statement and a medical bill in my name because the woman I spoke with insisted on a utility bill!
I also had to "have my signature notarized" and when I went to the bank, they kept asking "what is this for?" and they had never heard of a credit card company demanding this. They now me and I had tons of ID, etc. so of course I signed a blank piece of paper and they notarized it, shaking their heads!
The woman I spoke with (she said she was in North or South Carolina, I can't remember) also really got aggressive about my phone number and I explained that my generation doesn't have "landlines."
This was a very upsetting experience and I'm not sure I want to continue with them. They provided a generous line of credit that will be a big help with college (and my parents will be helping me pay these bills).
I guess the worst part was being treated so badly. I could be a customer for 50 years! and they treated me like ****. What should I do?