United Airlines Complaint - United Airlines - Stay On The Back Of The Bus!
MSO, MONTANTA -- After a canceled flight (due to mechanical problems) and lost luggage (which was found it the same day but never delivered) - United left us with one last insult to injury:
The flight back (DEN to MSO) was only half full - all the rows were completely empty from row 3 to 11 - rows 12 - 21 were full. The flight attendant came on and said "I know there are empty seats in front of you but those seats are 30 dollars extra, since you didn't pay the 30 dollars you can't have them. If any one moves from your seats, we will ask you to return to your original seat ... its United's policy".
We witnessed an elderly lady move from row 12 to row 11 because there was a "large" man next to her ... the stewardess made her move back.
I will intentionally go out of my way to avoid United for the rest of life!