Princess Complaint - Discrepancy in Princess Refunds
SANTA CLARITA, CALIFORNIA -- On a January Dawn Princess cruise I was quarantined to my stateroom with gastroenteritis by the ship's medical officer from Tuesday pm to Sunday's disembarkation. I was not refunded or vouchered for my compliance with the ship officer in any way. My son-in-law received a refund for the five days I was quarantined but he did not pay for the cruise. He used a voucher furnished to him when we paid for a cruise he had to cancel the previous year. Thus, my compliance was worth nothing to Princess.
My advice to others would be: 1) do not pay to take others on cruises 2) if you pay and they cancel, they will receive the refund or voucher, not you 3) do not report a brief bout of intestinal complaint because you will be confined for the duration of the cruise and receive nothing in return.
We are finished with Princess!
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