Customers Complaint - All of you complainers
NORTH CAROLINA -- I am writing this review to respond to everyone that has ever had a complaint about any wireless service provider on the face of this earth. All of you should be ashamed of yourselves. To take time out of your busy days to write these epic stories about how horrible your service was. Many of you complain about having to wait on hold for 20 mins just to speak to a customer service representative, but you have no complaints, when it takes you 20 mins. to write a complaint about that same representative, and what exactly is that complaint doing........absolutely nothing, but sitting here on this site, and your issue still goes unresolved. I guess that is the state America has fallen into a bunch of whiners.
Believe it or not Cell phones have not been around for ever, and many people do survive without them, so to holler, groan, and moan about something that is not a necessity is absurd. I bet not one of the many people complaining about their wireless phone service have taken the time out to look at themselves to see how they could have handled their situation differently. (i.e. reading the contract that is presented to you upon beginning your service)
Now I'm not going to place all of the blame on you, true many of the wireless phone carriers have their issues. but for the freedom they give you, can they get some type of appreciation. What other service let's you call all the way across the county to Grandma's house without any other charge, (other than using your minutes, MCI? 10-10-220? I think not) What other service allows your wife to call you before you get home from work to let you know we have no eggs, so you can make one trip home, instead of a return trip to the store. What other service will allow your school to find you no matter where you are at in the event that your Children have an emergency?
But enough about the service itself, what about the representative answering your call, I bet no one that has ever posted any review on this site has taken the time out to say. "before you take my call, I would just like to say thank you for being here to listen to my bullsh**", or "I really appreciate your assistance, I know it is not your policy, but instead the companies". (Do unto others....or give respect to get respect type philosophy you know)
And now to the equipment, many carriers do not manufacture the phones they sell (w/ the exception of Sprint) so where do you come off getting irate at them about the equipment. If you purchase a Nokia ph. and it "dies" on you, but your friend has a Nokia phone that has lasted him 10 yrs. Why get may at your provider (Verizon, Cingular, and At&t) for selling you a "lemon"? Do you honestly think they new it was a lemon before the representative sold it to you?
Coverage......many of you have coverage issues, all I must say is that if your phone worked everywhere you travel, it would no longer be wireless, it would more than likely have a cord attatched to it, and be plugged into an outlet somewhere. So to expect a wireless phone to work in Hoodwinkle, Texas while in a mine is absolutely crazy, on the top of Mount Rushmore sitting under a tree, is even that much more crazy, in the basement of the Sears tower, or deep see fishing in the Atlantic Ocean, these are phones we are talking about, not BMW navigation systems (which use satillites).
The entire purpose of this post, is to get you to think............before you speak the next time you call your wireless service provider, or begin a post on this site. Just think.