Florida Power & Light Company Informative - Disabled - Public Power Supply
ROTONDA WEST, FLORIDA -- Florida Power & Light is taking advantage and making unnecessary money from a disabled person, myself.
I NEED HELP! PLEASE!
I have asked for the last three months to be put on the automated billing plan so that I can make sure my bill is paid on time in part because of mental disability. For the last three months I have been told by supervisors that I am ineligible for that service. This is a violation of the Americans with Disabilities Act. I am on a medical/mental disability through social security for the rest of my life. I am a 61 year of single mother of an 11 year old autistic son.
My disability makes if near impossible for me to cope with the erratic and multiple amount bills. If my billings were looked at by an non disabled FPL person -- they would find the biweekly bills with entirely different billing dates and amounts to be confusing as well.
I will continue to fight for my Disability right and write to everyone I can until this terrible injustice is taken care of. I am also writing to the government about the abuse that FP&L continues to force on me, my disabled son and our lives.