Excel Ford Lincoln Mercury - Carthage, TX Complaint - Extended Warranty Not Covered
CARTHAGE, TEXAS -- We bought a Ford f-250 from Excel Ford Lincoln Mercury, with it we bought an extended warranty. The dealership got the vin number mixed up with another truck. They never sent the new vin number to the warranty company. So we were never covered under the warranty. They refuse to help us out with this. We have been out $2218 on repairs plus the cost of the warranty $1051. Which all we have ask is they give us our warranty money back. They have been very uncoroperative, putting us off every time we call.