MCI/Worldcom Complaint - Unethical business practice - BEWARE
BARRINGTON, RHODE ISLAND -- I am writing to protest the scandelous behavior of MCI WorldCom Wireless.
In the early part of last year Worldcom mailed, unsolicited, 2 cell phones, to my home address. I duly opened the package, discovered what Worldcom had done, spoke with Worldcom representatives on the phone, and on their advice returned the unwanted phones using the pre-paid envelope. Subsequently I dismissed the matter as a scam from an unsavory company and vowed never to do business with WorldCom again (at the time I was a MCI customer). A few months later, I received a bill for a $240 cancellation fee - despite having never requested or used the service. Althoug I repeatedly tried to resolve this matter with service representatives Worldcom continued to press for payment. Recently, after a long period of no communications, I have been contacted by debt collectors. This is infuriating! I can never reach anyone at Worldcom, no communication is ever answered, Worldcom has absolutely no right to bill me, and I cannot seem to get the matter resolved.
I expect Worldcom to consult their records, admit in writing that I never requested the service, admit this was an unethical business practice, and STOP TRYING TO COLLECT THE MONEY.
Please respond within 10 working days.
I appreciate your attention to this matter. I await your response.