Comcast Corporation Complaint - Unhappy With Internet Service
LATROBE, PENNSYLVANIA -- I am extremely disappointed with the internet service provided by Comcast. I found a promotion online and enrolled for the high speed internet service. While enrolling I was given an offer of $ 29.99 For the first six months and $45.99 After that. I made it very clear that I just need the internet as I do not have a TV at home. During installation I was given a receipt from Comcast that showed the offer provided. However, the first month bill came with a regular price of 45.99. When I talked with Comcast they tell me that the offer should not have been given to me as I did not take the cable service. They admit it is their mistake but nothing can be done about it now.
This is ridiculous. I want to discontinue but the problem is there is no other service in this area where I live.