Holiday Inn Informative - Complaint About Holiday Inn Hotels
TREVOSE,, PENNSYLVANIA -- One must "agree to terms and conditions" before entering reservation website. What is sad about this hotel chain is that when you call to change or cancel a reservation, you lose the entire deposit. They claim that you had to "agree" to their terms - their Terms means that they steal your money without even so much as trying to give you a credit for another city or Holiday Inn.
The Holiday Inn Select in Trevose PA is horrible. Not only will they not work with you, they claim over and over again that it is their policy. Corporate stands by the chain, even if franchise as the Trevose PA is.
In this day and age, not to try to work with a consumer is a sign of a horribly managed system. DON'T STAY AT A HOLIDAY INN SELECT WHEN YOU TRAVEL FOR A LIVING. THEY WILL STEAL YOUR MONEY, AND THEN RENT YOUR ROOM OUT TO SOMEONE ELSE AND MAKE DOUBLE.....