Comcast Corporation Complaint - Customer "No" Service
YUBA CITY, CALIFORNIA -- Run, don't walk, but run from Comcast! Get dial up or a can and a string. You will thank me! I am an employee and get a serious discount on my service but trust me, I still pay too much for the service I get. I was assigned my email and phone service during their "pilot program". I have since moved twice and both times the problems were unbelievable. It took me 9 weeks to get my phone working properly the first time. The second move, the work order clearly stated "transfer of account". They disconnected my Comcast assigned phone number and deleted my entire email account- all 7! I had very important names and addresses "purged". I called them 8 times in 3 weeks and got just as many excuses as to why I had no service and just as many unfulfilled promises. Bottom line, today I was finally told "everything" is gone and we can set you up a new account. I asked what responsibility they had to me and "he" said "I am sorry, do you want me to set you up a new account or not?"
I finally got my phone working but the number they have on my billing is still a foreign number! I told the billing rep this and she said "But that cannot be, are you sure you don't have "this" number?
Honestly folks, run from Comcast! They should be pushed out of business! They treat their employees worse than there customers!
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