Home Depot Complaint - Pricing Come On! - Price Matching
FORKED RIVER, NEW JERSEY -- I shopped around for the best price on a refrigerator Found a good price at Lowes. Home Depot has many signs in the major appliance section that stats they will beat any other store price plus 10%. DON'T BET ON IT. After going back to Lowes at the request of the Home Depot management to get paperwork showing the make, model, and lower price the Home Depot store flat out refused to honor their own sign. The clerk said they would match the price but there would be NO 10% extra. The Mang. refused to talk to us, but after about an hour he came over and said they would not give the 10%. He said it did not pertain to the major appliances. THE SIGN was right above all the major appliances.
Directly above the one I wanted to purchase. There were several of them hanging there. I explained the sign to the management and said that there was NO note at the bottom that stated it's up to the management This is false advertisement, it's a bait and switch, but there is no switch, just a "NO WE are NOT going to honor our sign." What a come on.
Be very careful when spending several thousand dollars at HOME DEPOT. They will take you for what ever they can. They treat you like dirt. IT'S WORSE THEN BUYING A USED CAR.