Office Max Informative - They Can Not Get It Right
INDIANA -- I attempted to order a 2-drawer legal file from office max back on the 5th of April. They very quickly removed the funds from my checking account and then left me in the dark for three days before I received notification that the item shipped. The item finally showed up 6 days latter when only shipping from one state away. Once it was dropped of at my home it appeared it had been dropped from the truck several times. It was damaged badly so I called Office Max to get a RMA# and have it picked up. I gave them a different address to pick the item up because I did not want it to set on my porch for several days. I did not hear from them or see them and had to call them again to see what was going on. In the process I called them four different times to get it picked up and had to give them the address every time because they had lost it. They have still not refunded my money after 10 days.
I will avoid Office Max for as long as I have breath. If I treated my customers in this fashion I would expect them to go elsewhere as well.