U-Haul Complaint - Cost Of Cutting A Lock Is As Much As The Cost Of Buying The Lock Cutter
SECAUCUS, NEW JERSEY -- Yesterday my wife lost the key to our storage unit at the Uhaul in Saddle Brook, NJ. They said they were going to charge her $50 to cut the lock off, she talked them down to $25. For $50 I could buy a lock cutter of my own. That business must run on their own rules. Its not a place to be trusted.
They will be contacted by me to complain and may find that I'll file a complaint with the Better Business Bureau (www.bbb.com).