Papa John's Complaint - Service - Delivery
COMMERCE, GEORGIA -- We are regular customers at our local Papa Johns.When we ordered at 10 pm on Friday we could not believe the service we got. Not only was the person we talked to extremely rude. We received it at 12am, two hours after we called it in but the delivery guy seemed to be in a rush and sped out of our driveway waking my 2 yr old. As my husband opened the pizza it was cold and and two pieces missing. When we called to complain they told us to call back in the morning and that there was not anything they could do except that the delivery guy could come back and get the pizza while they made another one which would be delivered at 1am. Three hours after we first ordered. We find this disrespectful especially since we give them a good amount of service.
It is unfortunate that this is the only pizza place that delivers to our home for we live in a small town. We feel extremely taken advantage of and we will not use Papa John's any more.