Broadband National Complaint - Don't order service from BroadbandNational.com

Review by pps on 2008-04-17
Broadband National Company is cheating their customers, they showed the good promotions online, but after you purchased the service, the promotion became different from what they promised. I ordered a promotion which should last for year, but after 6 months, the promotion was expired, I called custom services several times, and every time they gave me different information and told me they will call back, but I never got any call from them. And finally when I called again, they told me my promotion is only good for 6 months, not for one year.

This company is really sucks, it is cheating their customs, the custom service is really bad, lots of tricks when you order the services, be very very careful! My suggestion is never order the service from this company.
Comments:1 Replies - Latest reply on 2008-04-17
Posted by Anonymous on 2008-04-17:
You neglected to say what ISP they connected you to. Their promotions page does clearly indicate promotion periods for specific ISPs.

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