Sears Complaint - Shabby Cabinet Refacing
NEW JERSEY -- In 2004, I had my cabinets refaced by Sears. Each year since that time, the facing has come loose from the cabinets. They have come out and repaired it each year and still it continues to peel away from the cabinets.
To get them to come out each year, was like pulling teeth. Now it is 2008, they are saying my guarantee has expired and they will no longer honor any other repairs. In addition, the contractor they used is no longer in business so they have no records of my work on file.
It is horrible. I don't know what to do after I have invested close to $20,000 for this job to be done only 4 years ago. The Better Business Bureau says there is nothing else they can do but suggest I take them to small claims court.
I do not recommend them to anyone. I will also tell anyone who will listen about my bad experience.