Dish Network Complaint - False Advertisement - Satellite Dish Network
EL PASO, TEXAS -- I call in and try to hook up cable with Dish Network, first they make a mistake between commercial and residential, after all they charge to my account $49.99 for activation fee, then I wait about 4 days later one of the guy come to my business and said oops I can only doing residential not commercial sorry you would have to call in for commercial. Then I call in start it all over, two hours later a lady from New Mexico call me her name Jenifer, said ohh we do have promotion free installation, free up to 4 Tivo receiver with DVR, and the $49.99 mistake charge from residential will refund to you, once again I patiently wait for another 4 more days, finally who name DIAZ show up and install the dish every thing went fine then, I start Tivo up I sign the contract everything go smooth.
Then I saw the receiver has no function of DVR I asked him he sound like no problem, he said let me go back to warehouse wrap the one with DVR and come right back exchange it, half an hour later he came back said sorry it will be additional charge into my monthly bill $6.00 a month because this is a DVR, then I go no no, hell no, it is not going to happen, then he start threaten me such as penalty charge, and deactivate fee, so on and on, if I am trying to cancel it.
Then I told him he can take that peace of junk out of my business no deal there, he start get up set, getting nasty low level like peace of trash, he rip it off cut wire stay on floor ripping cable wire off instead get on the ladder, he damage out side of the building where are rubber building seal.
Guy reader; be careful when you try to deal with DISH Network, pay close attention when they are sound too good to be truth.
I will complain to FCC