Citcards a.k.a. Bank of America Complaint - Credit Cards Making Own Laws And Rules
POOLER, GEORGIA -- It is so different to read about all the credit card companies (Citibank) creating this mess to being involved in the mess.
I made my payment in March on my Feb. statement. I paid over the min limit. Like many of you out there I am carrying a balance. It came up to and just over the limit. I paid the statements min. payment plus extra. This brought the amount below limit. Now other charges came thru, in March, after I received my statement. These charges were then applied to the current statement that I had just paid. Like I said after I received my statement. These new charges then put my over the limit, they raised my interest to 29.90%. The service people, 2 of them, could not understand why this happened. My understanding is that any charges incurred after the statement is sent are then put on the next months statement. If then I do not pay the amount on that statement, I will then have my interest raised. Obviously it did not happen fast enough for Citcards so they raised it themselves. I wish I could change the rules mid game, then I to could become rich and get stupidly large bonuses for bad decisions.
All I asked was a simple question, "What did I do wrong?". I have never received an answer. It will be paid within the month.
I just can't believe that these institutions are making the people pay for there inept management and ill advised decisions, (sub-prime mortgage mess).
I also have a car loan with Citi auto financial. Not by choice, they bought it out from the original bank, Amtrust. Now after almost a year I receive a letter today, Apr 19, 2008. It states that I need to provide them with proof of collateral insurance protecting there investment. The letter was dated Apr 07, 2008. It also states that I have "15 days from the date of this request". Here is the fun part, the letter was date stamped Apr 15, 2008. 12 DAYS AFTER IT WAS PRINTED !!!!!!.
Today is Saturday, oh but the insurance companies are closed. I will have 1 day to see this matter resolved. I will do it by internet (www.ihaveinsurance.com) Gee "service unavailable" If I do not prove insurance, they will provide it and charge me $3823.00, tacked onto my current loan, not including bodily injury or property damage liability.
Oh Yes I very much would like to here from this company regarding this matter. But gee all I can talk to is an automated answering service.
I can understand this because they know that they are screwing the people. They refuse to talk.