Cowboy Bail Bonds Complaint - Do Not Use Cowboy Bail Bonds!
GARLAND, TEXAS -- I recently went to Cowboy Bail Bonds in Garland Texas to acquire a bond for someone to get out of jail.
I sat down at the desk and began filling out information they needed. During the time I sat there the person I was dealing with was talking on the phone the whole time. He actually had a phone on each ear, was on the computer for someone else and was shouting to his employee at the next desk. This should have been my first clue I was not going to get good service.
They told me over the phone before I arrived that the fee would bee $225.00 on a $1500.00 misdemeanor bond. When I got there the price went up $100.00 without any explanation.
I paid them what they asked for as I just wanted to get this done. They told me they would have him out within about 2-3 hours.
I called after 3 hours and was told "we are working on it". In the meantime the person in jail called me to inform me that Cowboy Bail Bonds was not licensed to do a bail in Collin County. I called Cowboys and they assured me that they are able to do bonds in Collin County. After 11 hours of calling them and hearing "we are working on it" I get a call back from them telling me that their insurance company said it would be a loss if they did the bond unless I brought them $1100.00 more dollars. I was beside myself. They repeatedly lied to me all day. They never informed me that THEY ARE NOT LICENSED TO MAKE BONDS FOR COLLIN COUNTY.
They actually have to send the bond to someone in Collin county to re-do it. If they had been up front with me I could have easily did that myself and bypassed them all together. I told them I was coming in to get my money back and they said I could not get it back until the next day. RIDICULOUS considering I had given them cash.
These people are dishonest, uncaring, deceitful people. DO NOT USE COWBOY BAIL BONDS unless you don't mind bad service. Google them. They have a horrible reputation.
COWBOY BAIL BONDS IS A NIGHTMARE.