Fellowes Manufacturing Company Complaint - The Failure of Fellowes Products

Review by hatesGM on 2008-04-19
ITASCA, ILLINOIS -- Over the past 3 and a half years I have bought 2 shredders from Office depot that were produced by Fellowes manufacturing company. I have found that their products which are produced in China are sub-standard and prone to failure after a very short period of time. This company which is located in Illinois boasts of a great product but I have found that the gears fail and then they jam up and then the motor burns out.

I will not buy another product from the Fellowes company, And tomorrow I'm posting a letter to the companies customer service dept. letting them know exactly why they will not get another dime of my money.
Comments:2 Replies - Latest reply on 2008-04-20
Posted by Anonymous on 2008-04-20:
I agree. I purchased two Fellowes shredders last year and both completely failed within 4 months. Turns out the circuitry for the paper sensor is faulty and Fellowes refused to replace them.
Posted by Slimjim on 2008-04-20:
We had a Fellows bit the dust in about a week at the office, but I think we pushed on it too hard. Fellows does seem to have a tremendous amount of the shredder market. I can't say in either case here, but from personal experience, you have to upgrade enough on these things to handle what you anticipate putting them through.

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