Protection One Complaint - Poor Installation, False Credit Reporting
CHICAGO, ILLINOIS -- Protection One we were burglarized within a month our system was installed. The system improperly; the window sensors were installed so that the alarm did not go off when the top of the double hung window was opened. Our insurance adjuster wondered about that coincidence....
We canceled in accordance to the contract; written notice within the time period specified and Protection One stopped taking automatic payments. About a year later we were contacted by a collection company for not paying our bill. About a year after that we found a false report on our credit report about this that lowered our credit rating. Beware, do not do business with this company.
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