Liberty Auto Plaza Compliment - Will Never Step Foot In This Place Again!!!

Review by shortyffpd on 2008-04-21
LIBERTYVILLE, ILLINOIS -- I purchased a vehicle from Liberty Auto Plaza in August 2007. I spend 5 hours going through all the financial aspects of buying a car and choosing the car I wanted. Before I left I told them I would be back in the morning to sign all the papers. Specifically said I was going to be back at 9am as I worked at 11... At 10am the finance guy came waltzing in. After signing all the papers he informed me that I was financed but was going to try another bank Monday morning for a lower rate.

Tuesday morning (3 days after I got the car) I returned it for service. I received a loaner. 2 days later I received a call saying that the finance guy was fired and that they couldn't get me financed and that I had to come pick out another car. After thinking it over I told them to give me the stuff out of my new car, give me my old car back, return my deposit and forget the whole deal. I was unable to get my belongings at that time had to wait a week for the salesman to bring them to me. 2 months after all of this I'm pulled over and find out that I don't have the correct plates. They were reordered and here I am in April 2008 STILL WAITING FOR MY PLATES!!!

I have dealt with 5 different people there and none of them work their anymore. Every time I call I have to re explain the whole situation. I now live 2hours away and no one can help me. I have temporary Plates that expire and I'm left to track down my plates. WILL NEVER DEAL WITH THEM AGAIN!!! STRONGLY SUGGEST YOU DON'T EITHER!!!!!!!!
Comments:2 Replies - Latest reply on 2008-04-21
Posted by spiderman2 on 2008-04-21:
Can you edit this, you have it as a compliment instead of a complaint.
Posted by Anonymous on 2008-04-21:
After re-categorizing this as a complaint...this is the very kind of post m3c was created for.

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