VIP Honda, NJ Complaint - Awful Service - Honda Accord 2007 EX-L V6
NORTH PLAINFIELD, NEW JERSEY -- Hi! We have bought Honda Accord 2007 EX-L brand new. When we looked at car there were couple of Scratches on the body. Sales person told us that we will fix all scratches and defect the car has. He gave us in writing. When we went to pick up the car. I called him and ask "did you fix everything". He said yes. We traveled Boston - New Jersey to pick our car. When we looked at our car. There were nothing done on this car. Car was as it is.
This is waste of our time. finally, we didn't picked up car at that time. we told them to fix it which they were agree on fixing. But I paid my first installment and I still don't have my car with me. This is awful service I have ever got. Please don't go to this dealer ever.
Also, Business manager [snip]. He also does not have any communication skill as well. He sent us a papers to sign by mail and never called us that you have sign this papers and mail to me. so I was waiting waiting. Finally, I call him. At that time, he told me that you have to sign this papers and mail to me.
So, Please don't ever buy or get any service from this dealer. Awful service.