DaimlerChrysler Complaint - Vin#1N593710
ELYRIA, OHIO -- I purchased a 2001 Chrylser Sebring Sedan in February of 2002. The car was not used although it was a so-called demo for the dealership (a five-star dealer in Elyria, Oh, from which I also bought my previous car- a Plymoth Neon). The Sebring had 10,000 miles on it at time of purchase. I've had 3 daimler- chrysler cars over the past years. A 94 dodge intrepid- which I loved, but was wrecked at 150,000 miles! Then I bought a Neon- afterall- I had such a great experience with my first daimler-chrysler- why not buy another!! The Neon was OK- drove 50 miles to work and back everyday for 2 years!! No problems!!! Then I traded that in for a 2001 Chrysler Sebring (my baby). I love this car!!! It is so classy and sporty at the same time! I got a great deal because it was a demo. Only 13,900 for a beautiful, dependable car.
Where is my car you ask? In the shop, where it has been for the last month! What am I driving? Not the car that I am paying nearly $300 per month for. The diagnosis- Needs a new engine. My mechanic called the parts department of the selling dealership to price an engine for me. The parts clerk (whose name I will leave out)informed m mechanic that he sees a lot of this. That seldge builds up in the engine over a period of 2-3 years. My mechanic points out, just in time for the 3 year manufacturer warrenty to be up. I rec'd regular oil changes every 3,000 miles. My mechanic informed me that the recommended oil change milage on this car is every 2,000 miles due to the extensive engine problems involved with this year and model.
I work 40-55 hours per week and attend college full time in the evening. I do not have the finances to pay for a new engine when the old one should be perfectly fine with only 50,000 miles on it.
I want the car, I love the car, but who has 6,000 to pay for a remanufactured engine on a car that should not yet need one. When I called chrysler, I was told that I did not have any warrenty to cover this (which I knew), but come on! My dealer actually convienced me that an extended warrenty could be bought after the 3 year/ 36,000 mile warrenty was up by paying a low monthly premium (OK, call me niave). What he did not tell me was that you had to pay a lump sum of about $500 and then $100+ per month for the extended warrenty if not bought at the purchase time of the vehicle. I'd like to see the college student that could afford that.
I have had the car in the shop to repair the drivers side window (which falls off track on a regular basis) a total of 3 times. The window still "Clicks" when I roll it up and down.
Today, I went to the dealership to pick up the service records from before I bought the car. They did not have anything to show me. No record of an oil change or tire balance, rotation, or any maintenance that should be regularly preformed. There was one charge to the warrenty- one previous repair of the window (yes, that was BEFORE my three times!!) that took place in Strongsville, Oh dealership. Why would the dealer that sold me the car take it to a competitor for repairs? Was the car really a demo?
I would like for Diamler-Chrysler to pay for the cost of repair to the new engine.
Also, I would like to see all previous repairs made under warrenty to my car?
And lastly, I would like to know if I truely was the sole owner of my car?
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