Virgin Atlantic Airways Complaint - Do Not Fly This Airline
This was the one of the worst carriers I have ever flown with (I have been to Europe 5 times). The seats are very uncomfortable and cramped. They lost our luggage for 2 days. We were told we could spend $100 (GBP 50) each for "essentials". We submitted our documentation for reimbursement and 6 months later - we still have not received a check. They are very unhelpful. Coming home, the Virgin Atlantic flight was late so we missed our connecting flight.
They were unhelpful. We waiting 10 hours in the airport for another flight and had to argue with the airline to be placed on it. I will try not to fly with them ever again.