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Drive Financial Complaint - Unauthorized Payment

Review by dsutton0515 on 2008-04-22
TEXAS -- Drive Financial services withdrew an unauthorized payment from my account that they had on file. Because of this my account went into the negative. They say that a post dated payment was set up on April 4th when the rep called. Untrue b/c no one called because when I called in inquiring about this the telephone info was not correct and the time of the call was impossible due to their hours of operation.

Do not pay with your banking info send only a money order. If possible do not even do business with them.
Comments:2 Replies - Latest reply on 2008-04-22
Posted by Principissa on 2008-04-22:
This is a perfect example of why you should never let anyone (company or person) have access to your bank accounts. Things like this happen all the time sadly, when customers allow companies to auto-pay from their accounts. Either send a money order/check in the mail or pay online using your banks bill pay feature or the company's website. I'm sorry this happened to you. It is a very hard lesson to learn.
Posted by spiderman2 on 2008-04-22:
Just more confirmation that one should never set up anything to be automatically taken from your account. That stuff makes me cringe. I hope you get it straighted out.

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