Brandfon Honda of Branford Connecticut Complaint - Buying A Lemon - Purchase of a Used Car
BRANFORD, CONNECTICUT -- I am extremely disappointed in the service I received at Brandfon Honda. This is my THIRD Honda purchase from them, same saleswomen. I was driving a brand new car that seemed at the time a little to expensive, so I traded it in, and got myself this 2001 Honda Accord EX, It had over 70k miles on it, it was NOT certified. I purchased this car for about 12,900. After having the car for a few months, I realized it was already having mechanical problems, I got an alignment, no good, I brought this car back to Honda and was offered under 7k as a trade. So they wanted to sell me yet another car, and roll over almost 6 thousand dollars on to it, so I would be screwed all over again. No thank you. They refused to help me get out of this mess they put me in after being a loyal customer for so long and having my family and friends do business with them as well. Now, the car has been driving insane for a while, I take it to Honda this morning, and I get back that I need to come up with around 1700.00 to get this hunk of junk fixed. When I tried to trade the car in to them a while back I was told that they cant even pre-certify the vehicle because now it has over 80k miles on it...
Ok, well when I bought it it did not have that mileage where was my pre-certification. I feel ripped off, and disgusted. I would like them to take the heat on this one, not me. How dishonest can you be, and sell a young person trying to better herself, a car that you know damn well is a LEMON. The mechanics are telling me I need an alignment and two new front tires, gee, funny thing is a year ago when I bought the car, they put newer tires on it. So much for the Honda name, and customer satisfaction.
I don't have much else to say, it is horrific that I am going through my wedding planning and I have to cancel my HONEYMOON , to pay for a Honda that is not worth a dime.