KZ-RV Informative - Poor Quality of Construction on 2007 KZ Coyote 22CT Trailer
MESA, ARIZONA -- I just purchased a new 2007 KZ Coyote 22CT and it is the worst travel trailer I have had to date. On the first Trip 28 items broke. Everything from plumbing leaks, and roof leaks to shorts in the electrical system. The toilet did not work, the bolts holding the couch to the wall pulled completely out of the wall, and the bed broke away from the wall causing a water leak where rain ran inside the trailer. The heater was incorrectly calibrated and never worked. Many other items malfunction including the AC. Also, the dealer, Little Dealer Little prices, was not very helpful. The only thing they offered to do was repair everything under warranty. Something that they couldn't even do correctly.
After 2 trips to the dealer for repairs there are still 3 or 4 things they can't seem to fix. Including lining up the front door so it latches and fixing water leaks. Also, I found the dealer broke a cabinet while it was in for repair and never fixed that or told me about it. Now we are fighting over that. I had to get a lawyer involved to even get them and KZ to repair it the first time under warranty. KZ even sent me a letter stating they were sorry but there was nothing they could do to help. The letter form KZ was so cheap that it was on plain paper, they did not even care enough to respond to a customer on their company letterhead. I guess that was too expensive for them. And finally, don't let them tell you the DSI award is some sort of quality award. It is not. This is an award KZ has won many time because their dealers vote on it, not consumers who buy their products. How does that translate into manufacturing quality?
Like I said neither the dealer nor the manufacture, KZ RV, stepped up to the plate to help get stuff fixed until I got a lawyer involved. At this point Little Dealer Little Prices, where I bought the trailer, has attempted to fix things 2 times and some items still remain unfixed. Maybe they can get them fixed on the 3rd visit and without breaking anything else.
However, with all the bad stuff there are some good points I like about this new trailer. It is larger inside than most of the same size. It has more room inside than my buddies 32 foot Bellair. It also has a very large 3rd queen bed. It is much larger than others of the same size/class. That is if they even offer this 3rd bed option. Also the refrigerator worked great.
Although I would not purchase another trailer from KZ or Little Dealer Little Prices, I would look for some of these options list above in a different manufacture and dealer.