Sears Compliment - Kenmore Appliances
I recently renovated my home and purchased all my appliances at Sears. I was overwhelmed by all other appliance stores and products and decided to go to my "old reliable" store. I have purchased their appliances before and have had a long lasting relationship with them. Anyway, I received the best customer service ever. I was encouraged to place my huge order on credit and a sale was going on only if you placed it on their credit card. Well, I did not want to do that. I was planning to walk out when the sales representative encouraged me to come back in a few days. According to her, a new sale was coming out where I would receive a discount on top of the sale items whether or not I used their credit options. Well, I left discouraged and unsure of what she told me was true.
I came back that weekend and lo and behold I received not only superior customer service but a huge discount on my appliances. I was able to purchase the top of the line so indeed I left Sears very pleased.