Home Depot Complaint - Pathetic Excuse For A Driver And Installer
HARRIS, MINNESOTA -- We purchased an LG washer and dryer. They couldn't seem to get our phone number entered correctly in the computer--but that's a WHOLE other story. Product arrived last week, Friday the only day they deliver in my area. The driver's partner was allergic to cats, I am a cat breeder. They left, saying someone else would be back on Tues. I said I didn't think you delivered on Tues in my area. Oh, that's right--make that Wed. H.D. called and said only day they deliver is Friday (I knew that, but the driver was insistent they would come on Wed.) Leaving our home--they put huge ruts in our front lawn. Now keep in mind they never even pulled in my driveway--they just pulled onto our front lawn. OK, so I get a call they will be out first thing on Wed. (So I guess they do deliver on Wed.) They showed up and the driver came inside. He decided it was too "catty" and called the delivery company and said both the driver and his sidekick didn't want to bring the appliances in. Note: the side kick NEVER even came in the house.
So they were at least going to put the stuff together and leave it in the garage. My husband said to cancel the order. I did. I told them to pack it up and leave. Well guess what!!?? Once again we have a driver that can't seem to navigate the truck and he drove off of the driveway and yup, you guessed it--onto the front lawn-and gets stuck, but continues to spin his tires. So I was offered $150 from the first drivers inability to drive--wonder what I get offered this time.
What a fiasco. I breed cats. The litter boxes are clean--bedding is clean (yes I was getting backed up on my laundry thanks to them!) Floors and kennels are scrubbed in bleach. I pass numerous health inspections, to keep my cattery licensed, my opinion is these are a bunch of PRIMA DONNA's too lazy to do the job.
I had opened windows even though it was only 45 degrees out. I have air cleaners in the cat room plus a whole house air filtration system. If I smoked it would smell like cigarettes, if I was a baker, it would smell like cookies, I breed cats--it smells like cats!!! I wasn't asking them to move in with us, just walk over the threshold with the appliances and set them down. This is NOT the first problem we have had with Home Depot--but it will be the last. We will buy our appliances from a local retailer who assured us they WILL DELIVER AND SET UP!!!! Home Depot--please realize until you have your own delivery company you will continue to hire lazy worthless pieces of cat dung.
They don't care if the product gets delivered-they still get paid. You whine and complain because business is down and sales are slow---as my 4 yr old grandson would say "THINK ABOUT IT"
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