Kia Motors Informative - bad Kia cars and company attitude
1. The horn on our 99 Sephia stopped honking this summer. The dealer's service rep originally estimated $50-100 but called back soon after and said the repair would cost $800 because on this car the horn is integrated into the airbag assembly and there is no way to repair the horn without replacing the entire assembly. I contacted the company and offered to share the cost as a horn should not cost $800 to fix but the company said that because the car is off warranty they were not responsible for anything and would not help.
2. In the past year, the muffler on the 01 Optima has failed five times. Each time the car goes in the shop, the company tells the dealer to replace the muffler. It was last replaced around September 10 and is now bad again after less than 2,000 miles. The dealer says this is a common problem on this model and the company has not come up with a fix for it. I'm tired of the hassle of bringing the car in for the same repair over and over.