Washington Mutual Complaint - WAMU making money out of their hidden charges and
I should have read all of the previous online complaints about Washington Mutual before I listened to my friend\'s great words about WAMU and to open an account with WAMU. I got hit badly with their hidden finance charges and very odd payment posting policy. I transferred some big amount of dollars with their new card offer. When I received my first statement, there was more than $30 finance charges. I called and asked what happened. It was my first bill, and I am planning to pay off the balance transfers. However, they told me that from the first day of the balance transfer, they need to charge the finance charge on the balance transfer. I asked if it can be waived since I will pay off everything & it was my first bill. They said no and will only stop the finance charges as long as I pay off everything.
Then later I found out that the money I paid to cover the balance transfers total but they applied them to all the new credit card charges I made instead of the statement balance. I asked them why, they replied that because whenever and whatever amount they receive, they will apply to the credit card charges first, and of course, they will continue to charge me finance charges on the balance transfers, which I thought I have already paid off. So, I paid them everything. Today, I received my 2nd statement, and there is a new finance charge, I asked what happened. They stated that it is the remaining finance charges due to my new charges and the time before they received my payments. I asked what is the way to stop their money \"making\" from me like that. The result is to stop using that stupid WAMU VISA card, and pay off every single penny.
So, I was so mad, and told them that I will pay off every single penny then will order them to close my account, and won\'t use their services ever. I will also tell everyone I know how they \"made\" money out of me. I wish the whole world will boycott them. I will tell everyone I know to read all the complaints about them on the internet.