ESL Credit Union Complaint - payment 300. late fees >900.00 sound fair to you

Review by Bernie57 on 2008-04-25
ROCHESTER, NEW YORK -- My 80+ Mother has a loan thru ESL credit union since 2005. Two weeks ago,4/2008 they sent a repo notice and froze her only credit card. Took 1wk to reach anyone to handle this. Yes, in Dec 2005 a payment was missed. We,adult daughter, were told after the bank finally found the error that hold on credit card would remain. Dec '05 payment must be paid with 3 years of interest/late fees. Told manager, back payment could be paid with May's payment. Not good enough,card frozen until payment is in hand and interest/late fees pd in full. Said they sent monthly letters since 2005 (that is 34 letters). Threatened to do a repo,file legal suit & drop her as a bank member.
Very nasty and arrogant. They wait 3yrs then batter an 80yr old woman.She did not even retire til she passed 75. Now should be her time. Disgusting. They should be ashamed. Bernie57

WOW, time for an update. New billing. Late fees equals to over $900.00
on a 300.00 payment. Could it be that the gov. checks are due soon?!
Anyone else find a bill suddenly overdue. Bernie 57
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