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GTL*Advpay Prepaid Complaint - GTL-Corrections Customer Service Is Beyond Unprofessional!

Review by slaminsummer on 2008-04-25
CALIFORNIA -- GTL has got to be the WORST, MOST UNPROFESSIONAL, phone company that I have dealt with as a customer. Not that I have ever been remotely treated as such, here at (Good ole Alabama) let's be as rude as humanly possible, to this person, because they are WHITE!!

I find it hard to believe that this company is still in business, or for that matter not in prison themselves for all the stealing of money, lying and scamming that these so called operators do and supervisors do!!
Comments:6 Replies - Latest reply on 2009-08-07
Posted by jktshff1 on 2008-04-26:
has nothing to do with color.
just look at the posts about Global and some of the other "correctional" phone companies.
Posted by mustanglady on 2009-08-07:
The terrible experiences that I have had with "GTL" are too many to count on all of my fingers. Inmates families are punished right along with the inmate in excessive phone charges and incorrect billing which brings "fraud" into the picture since "GTL" has pretty much the monopoly on communications with inmates in both prison and county jails. They should be controlled and regulated by the public utilities commision or the FCC. This company is out of bounds with all the illegal activities they partake in.
Posted by mustanglady on 2009-08-07:
I have never had any problems due to race regarding "GTL". I have however seen numerous guards single out mixed couples for things that non mixed couples were also doing. I have to wonder if "racism" is ever going to stop by the "GOOD OLE BOY TYPES" who just cant accept that it doesn't matter anymore we're all so tired of it!!!!!!!!!!!!
Posted by mustanglady on 2009-08-07:
I have never had any problems due to race regarding "GTL". I have however seen numerous guards single out mixed couples for things that non mixed couples were also doing. I have to wonder if "racism" is ever going to stop by the "GOOD OLE BOY TYPES" who just cant accept that it doesn't matter anymore we're all so tired of it!!!!!!!!!!!!
Posted by PepperElf on 2009-08-07:
i'm just wondering how you know it was your race that determined the service

the best way to find out is to see how they treat other races too
Posted by jktshff1 on 2009-08-07:
Mustang...nah, I ain't gonna start. Just take your inmate problems up with the gubment.

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