Avon Products Complaint - Poor / Non-existent Customer Service
I have ordered from Avon for years without a problem and I like their products. My last order was to be mailed to my APO address. For some reason the Avon website wouldn't recognize my zip and I kept getting error message saying to correct it but it would NOT accept my correct zip. They suggested an alternate zip which was close so I figured with the Company name, Unit number, etc, my package would get to me. When I saw the confirmation the only "address" they had used was my name and the incorrect zip. THAT'S ALL! I immediately sent an email to customer service. Two days later I received a reply that the order had been shipped. I replied there was no way that order would reach me the way it was addressed and what could we do about the problem. I received no answer.
I wrote again several times and still have not received a reply. The order was for approx $200. And I wanted the products or I wouldn't have ordered them in the first place. If you want to do business with a company that has a customer service dept that will really help you, don't bother with Avon.
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