Helmsley Hotel Complaint - Soiled Sheets

Review by Blondee on 2008-04-26
We were looking forward to staying at the Helmsley Hotel in New York City even though the price was nearly $400/night (a lot for us; maybe not a lot for other people).

We flew from California to New York and didn't get to the hotel until after 11:00 P.M. We were so tired, we literally fell into bed. When we got up this next morning, we were shocked to see that there was blood on the sheets (not ours) and that, obviously, the sheets had not been changed since the previous occupant left. I immediately contacted the manager and he didn't seem to think it was any big deal. Had the manager even acted as though he cared, that would have been a little better.

I tried for days to report this to the New York City Health Department with no success. They also projected an attitude that it was no big deal.

I have done all I can and there is no more left to do. No sense in sending this complaint to Helmsley; they will simply ignore it.... as they have ignored me.
Comments:4 Replies - Latest reply on 2008-04-27
Posted by Anonymous on 2008-04-26:
When Leona was alive nothing like this would have ever happened. Some people did not care for her very much but she ran a very tight ship when she was running the hotels. (VH post and info)
Posted by MSCANTBEWRONG on 2008-04-26:
That is disgusting and potentially dangerous. Who knows what you could contract from blood on the sheets...thank you for the information.
Posted by GenuineNerd on 2008-04-26:
Probably some woman who rented the room the night before whose Tampax or Kotex failed, and the staff forgot to change the sheets. Period.
Posted by D. on 2008-04-27:
I don't care how tired I may be...I can never be so tired that I wouldn't check out a bed at a hotel (or any other bed) before crawling into it. It would be hard for you to prove that the mess wasn't yours, since you did stay there overnight before you descovered it to complain...makes me wonder how housekeeping was able to even make the bed without seening that.

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.