Helmsley Hotel Complaint - Soiled Sheets
We were looking forward to staying at the Helmsley Hotel in New York City even though the price was nearly $400/night (a lot for us; maybe not a lot for other people).
We flew from California to New York and didn't get to the hotel until after 11:00 P.M. We were so tired, we literally fell into bed. When we got up this next morning, we were shocked to see that there was blood on the sheets (not ours) and that, obviously, the sheets had not been changed since the previous occupant left. I immediately contacted the manager and he didn't seem to think it was any big deal. Had the manager even acted as though he cared, that would have been a little better.
I tried for days to report this to the New York City Health Department with no success. They also projected an attitude that it was no big deal.
I have done all I can and there is no more left to do. No sense in sending this complaint to Helmsley; they will simply ignore it.... as they have ignored me.