Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

1
Helpful
Votes

First American Home Warranty Complaint - Never Fixed My Problem, Never Responded To Emails - Home Warranty

Complaint
Review by 123ringer on 2008-04-29
TEXAS -- Beware of this warranty company! Here is a copy of an email I sent repeatedly after the warranty company failed to respond in 24 hours (as their website promises) to my call for help getting repairs completed. (The repair has been incomplete for 30+ days!)

"Your service has been terrible so far! I had a plumbing claim about a month ago. All-Pro came out and removed a jacuzzi tub pump, which they said would be rebuilt and reinstalled. I never heard from them again, despite several voice mails left when their voice mailbox wasn't full. I emailed you guys about it and never heard back, Then I called and someone said they'd take care of it, but nothing became of that. So this is my third time contacting you. I will save this email because it will probably go to online forums if nothing gets done. GET ME A PUMP INSTALLED!"

Watch out for these guys, they don't deliver as promised.
Comments:

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
First American Home Warranty:
Overall Rating: