TigerDirect Complaint - Tiger Direct SUCKS
VANCOUVER -- I purchased an HDTV, DVD player and cables online from TigerDirect.ca 2 hours later I found a better deal at my local Future Shop. So I phoned their 24 hour number to cancel my order. This was on a Friday. The message I got was "We are currently closed please call during regular business hours". I emailed them immediately saying STOP! I should have just phoned my credit card to put a stop on the order. LESSON LEARNED. I spoke with a sales rep the following Monday regarding my cancellation. She argued with me that they are open 24/7. I couldn't believe it! Any way, they shipped the cables and DVD player buy hadn't processed the TV. They were going to charge me shipping on the sent items.
My beef is that they charged me full shipping on the TV that was never sent!!! I argued with them on the phone, got pissed off with zero customer service, called her a few choice names and slammed the phone.
I am out $100 for something that never even shipped!!!