Shoney's Inn West Monroe LA Complaint - Worst hotel in this country!
WEST MONROE, LOUISIANA -- The room was horrible. It was filthy. It smelled of dog and cat urine. I reserved a pet room then they insisted that I didn't. I could not understand why I was put in a pet room if they didn't know I had a pet. I have to ask myself, what they do with the $25 a day pet fee, because they definitely do not use it to clean the rooms. It is hard enough to find a pet friendly hotel without having to put up with the abuse they give to their customers here.
While I was in the shower I believe maintenance tried to enter my room. My dog became more upset than I have ever seen him for some reason.
When I got out of the shower to see why my dog was so upset, there was a loud pounding which set the dog off more. There was a man screaming at me through the door and because of how upset my dog was I could not understand him. I called the front desk and was told that I had not paid a deposit fee. When I asked them to add it to my credit card, they said I had to pay cash. When I told them I would be down there to pay it she got very nasty with me and I right back. I then told them I was checking out but they refused to refund my money for the second night.
This was at 10 AM; I had plenty of time to cancel according to policy that I booked room through.