Vonage Complaint - Vonage Is A Rip Off With Terrible Customer Service
The company is no better than a common thief. The customer service is terrible. They pass you around the call room. Most of the people have a thick accent that is difficult to understand. No supervisor has any ability to do anything for you. Cancelling is near imposible and they rape you with fees.
They are charging me $28.99 for a month of service and the month has not even started yet, as well as the 39.99 cancellation fee. I have to write a letter to dispute the charge. The company is a JOKE.