Macy's East Informative - Stolen credit cards used at Macy's
MISHAWAKA, INDIANA -- A year ago my wallet was stolen and I lost both my credit card and debit card. The thieves did some shopping at WalMart within 10 minutes of stealing the cards (that is another story). Then they went to Macy's and tried to use the debit card. That card had already been flagged by my bank and they were unable to use it. So they flipped out my credit card and Macy's took it without any questions. I spoke to the general manager of Macy's and was told that it is their policy to never question a customer on the validity of their credit cards because this might upset their customers. I think this is totally unacceptable. Two men were trying to use a woman's credit card and they did not ask for any ID. This took months to straighten out.