Alltel Complaint - Billed For Axcess Charges Never Authorized
WISCONSIN -- Alltel has been charging me for things like Ringaza, Trivia Alert and Game Alert. They have been charging me $9.99 a month for each of these. I don't even know what they are. I have spoken with numerous customer service agents who say I went online and ordered these services. What a lie! Alltel gives these companies our cell phone numbers and then does their billing. Of course, they're getting paid for all of it.
I contacted the Better Business Bureau and they contacted Alltel. Finally Alltel agreed to give back my money. All I can say is WATCH YOUR BILL!