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Star Auto Sales And Service Complaint - Scammed - Quality Pre-owned Vehicles

Review by anth23 on 2008-05-05
WHITMAN, MASSACHUSETTS -- I purchased a vehicle in Feb 2008 from Dave the owner of star auto sales. Purchased the vehicle on a Wednesday did not pick up the car until the following Tuesday because Dave told me he wanted to make sure the vehicle was a 100% before I picked it up. One month later the vehicle needed front and back brakes and four new tires. When I called Dave to discuss this with him he said sorry really nothing I can do for you. Therefore I had to put 1200.00 into a car I just purchased that I was told was 100%.

Just goes to show car dealers will tell you anything to get your money. BEWARE!!!!
Company Response on 01/22/2011:
The customer and her father were told if the vehicle did not pass inspection than we would re-address the situation.And all of this was agreed upon because of the price we ended up selling her the car for. So tha goes to show you can NEVER make every customer happy. Very unfortunate.
Comments:2 Replies - Latest reply on 2008-05-05
Posted by Suusan B. on 2008-05-05:
You're right - - used car dealerships will tell you anything to get your money. It is your responsibility as the purchaser to protect yourself and have the vehicle inspected by an independent mechanic before you agree to buy it. It is pretty easy to determine the condition of tires as they are not something that is hidden under the hood. I can't believe you accepted delivery of a used car and drove it off the lot trusting that the sales person assured you it was "100%".
Posted by Slimjim on 2008-05-05:
Like Susan said, tires are visible and were obviously in safe condition when you bought it. To have all 4 wear to the point of needing replacement in just a month, you must have put quite a few miles on it. That may explain the brakes too.

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