Staples Complaint - NEVER buy a Staples Warranty via Easy Tech Force
NEVER, NEVER, NEVER buy a Staples Warranty via Easy Tech Force.
I am absolutely disgusted with the $300 "warranty" I was sold that was supposed to protect me in the event of my laptop being damaged. As a small business person, I gladly paid the $300 feeling like I had peace of mind in case something happened.
After a spill, I took my laptop computer to Staples for repair or replacement. I expected an answer within a few days and it's been more than a month and they JUST made a damn decision that it my laptop needs to be replaced.
In the meantime I was forced to buy another laptop (from anywhere other than Staples) and they added salt to the wound by forcing me to accept a gift certificate to Staples that is the full value of my laptop (instead of reimbursing me cash). So I'm out the cost of my new laptop, the $300 I paid for the warranty and being forced to spend nearly $1,000 from a store I hate.