Auto Sound Express - Alexandria VA Complaint - Auto Sound Express - Crooks!!

Review by borisw on 2008-05-07
ALEXANDRIA, VIRGINIA -- These guys are B A D! Took them a factory DVD player in for repair. Took months then it still didn't work. Took it back to them and after months again, they lost the entire unit. Now they use caller ID and won't take my calls. BBB is on them and they are saying they are not that company because they moved down the street. NOT!

It is still them. Don't use them!!
Comments:4 Replies - Latest reply on 2010-01-08
Posted by Slimjim on 2008-05-07:
Some of these factory DVD players are quite expensive. Price one out with something on paper and if so, it may be worth filing a small claims suit. You would probably win replacement value on a new one.
Posted by Anonymous on 2008-05-07:
I'd send them a letter return-receipt with a demand for replacement value. Give them 14 days from receipt. If you get the receipt back it would confirm the address. Then when you hear nothing you should file in small claims. The receipt give you evidence you attempted contact and they ignored you.
Posted by Anonymous on 2008-05-07:
Another trick is to put something like "PAYMENT ENCLOSED" on the envelope so they don't refuse the delivery.
Posted by Anonymous on 2010-01-08:
Well Euro, if there was any doubt about this company before, you pretty much cleared it up for us. Thanks.

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