Orbitz Informative - Booking Tickets
I spent two hours with this company trying to book a ticket. I did not remember my password from years ago, they couldn't get an e-mail to me to give me a new one, the help desk at Orbitz couldn't provide me with a password. Orbitz wanted to book the flight on the phone for more money than the internet cost and when I told them what the amount was on-line - they would not match it.
I went to another site and got my ticket for less. Way to ensure a sale!