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VIP Petcare Services Complaint - Over Vaccinate And Administers Unnecessary Vaccines For Monetary Gain

Review by Sasa L on 2008-05-07
NORTHERN CALIFORNIA, CALIFORNIA -- VIP Petcare - Over Vaccinate And Administers Unnecessary Vaccines For Monetary GainIt is very unfortunate that many Veterinarian over vaccinate animals for monetary gain.

On April 06, 2008, VIP Petcare Services sold me a vaccine package that resulted in the death of both of my three month old puppies. I went to VIP Petcare Service’s weekly mobile clinic at Petfood express to get them de-wormed and was pushed to get the puppy pack which included, 5in1 (DAP+Parvo), Cornona, Bordetella, and Roundworm Deworm. After showing their representative my pets’ medical and vaccination records, I told her that my puppies would not need their second set of 5in1 just yet as they were just vaccinated on March 20, 2008. She then ensured me that it was “almost time” and that they would be fine getting another dose early. The representative then asked me to go pay at the register and got my vaccine ready for the pups. It was not until after the shots were administered that she handed me the paperwork and told me about the possible reactions that could occur.

The day after getting vaccinated, both puppies got really sick (loss of appetite, lethargy). On April 9th 2008 (3 days later) I notice my puppies started to cough so I called VIP Petcare immediately about it. I was informed by another representative that based on my description, it sounded like a reaction from the inter nasal Bordetella vaccine and that it was normal. As conditions worsened, I posted a review on Yelp about VIP Petcare, sharing my experience with the vaccine and services. A few days later I was contacted by another VIP Petcare representative, [snip]. He offered to reimburse any medical fees I incurred as a result of the vaccination. However, after learning that my vet bills is over $4000, he is now declining his offer to pay back all the damage I have sustained, claiming that my puppies were probably already sick.

Not only is his statement insulting, it is insensitive after having just watched two puppies that I have grown attached to suffer so slowly before having to be put to sleep. In addition to medical records given to me by licensed Vets before the vaccination occurred, I have testimonies by other Veterinarians stating that my puppy’s reactions can be from the Bordetella vaccine, a combination of all the vaccines given through the puppy package, or over vaccination (VIP gave my puppies the 5 in 1 vaccine after only 17 days from the last time this vaccine was administered). Also, I was advised by other veterinarians that it is in the best interest of small dogs to have their vaccines spread out over a period of time. And I also have record of [snip] (PR Manager) telling me that the Bordetella is generally not necessary for house dogs unless they are going to be boarded at Kennels. I also have testimonies from other VIP Petcare clients that have had a similar problem withVIP Petcare’s sales tactic.

Lastly, I also found out the girl who pushed the “puppy pack” is neither a Veterinarian nor a Vet tech, she is a VIP Petcare cashier and have no business giving medical advice. Their organization has a record of over vaccinating animals for monetary gain.
Comments:6 Replies - Latest reply on 2010-08-02
Posted by sarahnkrystal on 2008-05-07:
I am sorry to hear about the loss of your beautiful puppies.
Posted by Sparticus on 2008-05-07:
I am also very sorry to hear about your loss. I agree that the Bordetella should not have been given to your dogs unless you had planned on boarding them. We were asked by our Vet before administering it, since they also said it was not necessary if our dog was not being boarded, or going to participate in dog parks, etc.

So sorry for your loss...
Posted by Suusan B. on 2008-05-07:
What a sad story - - and I'm so sorry to hear about the loss of your pups. I don't know anything about dog vaccinations as I was formerly a cat owner. But I have read numerous articles on the fact they are over used these days and not really necessary. It sounds like you were simply doing what you thought was best for the pups and that VIP didn't act responsibly, to say the least.
Posted by sabletaz on 2008-05-07:
I'm sorry for your loss of your babies. They should be put out of business, that is horrible.
Posted by jktshff1 on 2008-05-07:
sorry for your loss, find that ambulance chaser that was on here..he would probably sue them for a percentage.
Posted by Kale'a on 2010-08-02:
I'm so sorry for your loss, but as a pet owner myself, I make sure I do my research when it comes to vaccines and products. If I don't think my pet needs a vaccine, then I won't get it. And I take responsibility for dealing with those consequences. As a side note, my puppy had bordetella at 3 and 4 months, and had no adverse reactions. I don't board my puppy, but I do take her to dog parks and socialize her with other animals and people. All I'm saying is that knowledge is power. If you educate yourself on necessary vaccines, then perhaps future problems can be avoided.

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